The same fire drill every close. People stay late reconciling what the systems should have agreed on weeks ago.
Operations · Finance · Supply chain · Customer ops
Your workflows were hard-wired. We cut the cord.
We build AI agents that do the work, not just follow a script. They read what comes in, decide what to do next, and get it done. When the call should be yours, they hand it over.
01
The cost
You already know which process it is.
It works most days, because somebody carries it. Here is what that costs.
01
Month-end is a scramble
02
You bought the tool. It's still done by hand.
The licence renews on schedule. The work still moves through a spreadsheet and somebody's inbox.
03
Nobody can say where the work is
Ask where an invoice or an order stands and someone has to go and look.
02
Why it breaks
It was hard-wired, and the work moved.
Old automation follows the wiring you gave it. One path, one list of exceptions, and it stops the moment something new turns up. An agent follows the goal instead.
Wired automation
- If this, then that. Nothing else
- Stops on anything it has not seen before
- Every exception needs a developer
- Runs the steps, never makes the call
Unwired agents
- Works toward a goal, using what is in front of it
- Handles the odd case without a rewrite
- Learns from exceptions, passes on the rest
- Plans, acts, and checks its own work
03
What changes
One exception, start to finish.
A real run, not a demo. Watch what it does when the numbers stop agreeing.
01
Read
Pulls the invoice, the PO and the goods receipt out of three systems that were never built to talk.
02
Decide
Quantity matches, price is off by 4%. Inside the tolerance the finance lead set, so it proceeds.
03
Act
Codes it, posts it, writes the note a human would have written, and closes the queue item.
04
Escalate
The next one is 22% off. Out of tolerance, so it stops and hands a human the full trail.
AGENT LOG · AP EXCEPTIONS
IDLE
04
Who does it
Operators, not advisors.
Three founders. We have run the work we automate, and we have built the systems that run it.
DELIVERY
Delivered it before automating it
Ten years plus across AI services, automation, consulting, data engineering and post-sales. Has carried the escalation pager, so the guardrails come from doing the job.
SALES & REVENUE
Sold it, then had to make it true
Ten years plus in sales and pre-sales for AI and automation. Knows which promises a process can keep, which is why we say no to some of them.
OPERATIONS
Owned the process that kept breaking
Ten years plus across sales ops, marketing ops, rev ops, finance ops, compliance and audit. Maps the process as it is really run, then finds where it breaks.
All three of us are builders. We have shipped products and worked alongside engineering and product teams to put real systems into production. None of us has stayed in one lane.
05
What you get
We hand you the system, not the slides.
01
The agent, running
Running in your environment, under your access rules, on your real work. Not a copy of it.
02
Guardrails you set
Your tolerances, your approval limits, and the exact points where a person takes over. Written down, and yours to change.
03
A full audit trail
Every decision it made and why. Your auditors see what your team sees.
06
Where it runs
Built for operations, not demos
Finance & accounting
Invoice exceptions, reconciliations, and close-cycle work that used to sit in someone's queue.
Supply chain
Order matching, vendor communication, and shipment exceptions handled without a ticket.
Customer operations
Multi-step case resolution across systems that were never built to talk to each other.
Revenue operations
Quote-to-cash steps that stall between sales, finance and delivery, and a CRM nobody has time to update.
Compliance & audit
Evidence gathered on schedule with the trail attached. A person still signs it. That line does not move.
Procurement
PO matching, contract terms read and checked, approvals routed without anyone chasing them.
07
How it goes
Six weeks, one process
Week 1
Map the wiring
We shadow the process as it's actually run today, not the flowchart version, and find where it breaks.
Week 2–3
Design the agent
We define the agent's goal, guardrails, and escalation points with the team who owns the process.
Week 4–6
Deploy in parallel
The agent runs alongside the existing process, building trust before it takes the lead.
Ongoing
Scale and tune
We extend the agent to adjacent workflows and keep tuning it against real exceptions.
08
The handover
We build it. You own it.
We learn how your business really runs before we build. What you get is made for your process, not a generic product that claims to do everything.
Along the way you see the gaps in your own operation and make better calls with your own data. Then your team runs it without us. Save time, save money, grow.
CONFIGURABLE
Change a tolerance or an escalation rule without calling us. If you can't, we built it wrong.
DOCUMENTED
Written for the person who inherits it, not for us. Plus a working session with the team who will run it.
NO LOCK-IN
No retainer required to keep the lights on. If we never speak again, the system still runs.
Ready to unwire something?
Tell us about the process that keeps breaking. We'll tell you honestly whether an agent is the right fix.